Who we are

Cariaco Ltd is a company registered in England and Wales. Company number: 17289816

Registered Address: Victoria House, 50 Alexandra Street, Southend-on-Sea, Essex, SS1 1BN. United Kingdom. Website: www.cariaco.co.uk. Email: info@cariaco.co.uk. 

Cariaco is the controller responsible for personal information collected through this website and through our direct interactions with clients, prospective clients, suppliers, partners and other professional contacts.

Information we may collect 

Depending on how you interact with us, we may collect: (i) Name and professional contact details, (ii) Company and job title, (iii) Information provided through our contact form, (Iv) Information contained in correspondence with us, (v) Information relating to potential or existing commercial engagements, (vi) Information required to provide our services, (vii) Website usage information, where you have consented to relevant cookies or technologies. We do not seek to collect sensitive personal information through this website.

How we use your information

We may use this information to: (i) Respond to enquiries, (ii) Discuss potential consultancy services, (iii) Prepare proposals and agreements, (iv) Deliver and administer services, (v) Manage professional relationships, (v) Communicate about existing engagements, (vi) Maintain business and financial records, (vii) Improve our website and services, (viii) Send relevant marketing communications where permitted, (ix) Meet legal, regulatory and contractual obligations.

Lawful basis 

Depending on the circumstances, we may process personal information because: (i) It is necessary to respond to your request or take steps before entering into a contract; (ii) It is necessary to perform a contract; (iii) We have a legitimate interest in managing our business and professional relationships; or (iv) You have provided consent where consent is required. Where we rely on consent, you can withdraw that consent at any time.

Sharing Information

We may share information with trusted service providers where necessary to operate our business, such as: (i) IT and cloud service providers, (ii) Website hosting providers, (iii) Accounting and financial service providers, (iv) Professional advisers, (v) Communication and operational platforms, (vi) Other professional partners involved in delivering an agreed service. We do not sell your personal information.

International transfers

Some service providers may process information outside the United Kingdom. Where this occurs, we will take appropriate steps to ensure that personal information is protected in accordance with applicable data protection requirements.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any applicable contractual, accounting, legal or regulatory requirements.Retention periods may therefore vary depending on the nature of the information and our relationship with you.

Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your rights

Subject to applicable law, you may have rights to: (i) Request access to your personal information, (ii) Request correction of inaccurate information, (iii) Request deletion of information, (iv) Restrict processing, (v) Object to certain processing, (vi) Request data portability, (vii) Withdraw consent where processing is based on consent. To exercise your rights, contact us using the details above.

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

Marketing

We may occasionally send relevant professional information, insights or updates where permitted by law. You can opt out of marketing communications at any time. Electronic marketing is subject to the requirements of PECR as well as UK data protection law.

Third party marketing

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with its effective date.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact: info@cariaco.co.uk, with the title “Website – Privacy Policy”.